당신의 U+

From checking your subscription information to purchasing a mobile phone to solving simple problems, everything is possible with just your U+ app.

■ Check your subscription information at a glance

· You can view your information, including this month's fee, remaining data amount, subscribed additional services, and remaining contract/installment, right on the app's first screen.


■ Move to frequently used menus with just one button

· You can quickly move to frequently used menus, such as checking/changing rate plans, sending and receiving data, and checking real-time rates, with shortcut buttons.


■ Check available benefits

· You can check in detail your U+ membership/rate plan/discount benefits as well as any benefits you may be missing.

■ Quick search

· You can quickly search for the menu/service you need with search word auto-completion and page shortcut functions.


■ Chatbot available for consultation 24 hours a day

· You can ask questions to the chatbot even late at night, on weekends, or on public holidays when it is difficult to connect to the customer service center.

■ U+Internet/IPTV, simple solution to mobile problems

· If a problem occurs while using U+ Internet/IPTV, you can easily take action and request a U+ Home Manager visit. 


· If you are in an area/location where calls or data are frequently disconnected, you can apply for an on-site inspection.


※ U+ customers do not incur data charges while using the app.

However, if you move to another Internet page through the app, data charges may apply.


▶ Permission consent information

· You must agree to access permissions to use the U+ app. 


· If you do not agree to the required permissions, you cannot use the following functions.

[Required access rights]

- Phone: Press the phone number to connect

- Save: Attach or save a file

[Optional access rights]

- Location: Use functions such as information on nearby stores

- Camera: Camera shooting to recognize card information

- Notification: Notification of information such as arrival of bill, event, etc.

- Microphone: Use microphone for chatbot voice inquiries

- Contacts: Retrieve contacts saved on your phone when gifting data

- Display on top of other apps: Use visible ARS

▶ Contact us

· Email address upluscsapp@lguplus.co.kr

· You can receive a faster response if you include your name, mobile phone number, and mobile phone model in the email content.

· LG U+ Customer Center 1544-0010 (paid) / 114 from mobile phone (free)